🏦 AMP

New Rental Shading Policy Could Improve Borrowing Capacity

What’s changed?

• Standard investment lending: rental shading enhanced from 80% to 90% for applications with an LVR of 70% or less.
• SMSF investment lending: rental shading enhanced from 80% to 95% for applications with an LVR of 70% or less.
• Rental shading enhanced from 80% to 85% for applications (SMSF and standard lending) with LVRs from 70.01% to 80%.

🏦 Apollo by LMG

Designed to Get Deals Done

• Maximised borrowing power: 2% servicing buffer (1% like-for-like) and up to 95% rental income accepted (90% regional)
• All expenses in HEM (except child support, rent payments & rental property expenses)
• 100% bonus, 100% commissions, 100% overtime, 100% allowances for all industries when a condition of employment
• Fully assessed pre-approvals with 90-day assessment rate lock

🏦 Great Southern Bank

Home Lending Updates

This week’s updates include:

• Private Health Insurance and Living Expenses
• SmartVal now available Australia Wide
• Essential Services Expanded
• New Gifted Funds Letter
• Broker Boost 5.0
• Quickli compare us

Private Health Insurance and Living Expenses

• Private health insurance is now included in HEM under Medical & Health in ApplyOnline, which may improve your customers servicing.

SmartVal Now Available Australia Wide

• SmartVal eligibility has been expanded to all Australian States and Territories.
• There is no change to the existing eligibility criteria, and there is nothing different you need to do. Where a property meets our SmartVal requirements, the valuation will be automatically ordered as part of the existing process.
• For further information, please visit the SmartVal Guide on the Broker Portal.

Essential Services Expanded

We've expanded our Essential Services criteria to include more eligible frontline roles across:

• Energy
• Water and sewerage
• Aviation
• Public transport
• Rail

For eligible Essential Services employees, 100% of overtime income can be used for servicing, with a minimum 3-month verification period.

For the full list of eligible roles and verification requirements, please refer to Great Southern Bank’s Broker Credit Guidance or Broker Portal.

Gifted Funds Letter

• We’ve introduced a new Gifted Funds Declaration for customers using gifted funds.
• Download the declaration from Forms & Documents on the Broker Portal and submit the completed form with the required supporting documents.

🏦 ING

AOL Updates: Changes to Document Submissions

Effective immediately, ING has made five improvements to AOL Docs to help brokers submit the right documents the first time and reduce unnecessary delays.

What’s changing?

1. Clearer document requests

We've simplified document titles to remove duplicate and unnecessary requests.

2. Only upload documents when requested

If AOL hasn't asked for it, we likely don't need it.

• Bank Statements and Serviceability Calculators: Only provide if requested.
• Valuation Reports: Provide the valuation reference number only. We'll retrieve the report on our side.

3. More document categories

Additional document categories have been added. Please select the correct category and assign documents to the right customer.

4. Mandatory page limits (from 27 August 2026)

Page limits will become mandatory. If you exceed a limit, you may be using the wrong document category. Contact your BDM if you're unsure.

5. Never upload an unredacted TFN

Please ensure all TFNs are redacted before uploading. AOL includes a TFN redaction tool to assist. Documents containing unredacted TFNs will be pended for further information.

Why it matters

Approximately 40% of applications pended for information are due to documents being submitted that aren't required.

By submitting only the documents requested and correctly categorising uploads, you’ll help support more efficient document verification, reduce unnecessary requests for more information and keep applications moving.

🏦 NAB

Genuine Savings Policy Delay

• We recently communicated a change to our genuine savings policy, scheduled for 27 August 2026. This change has been delayed until further notice. Our current genuine savings policy continues to apply to all applications, including those submitted from 27 August.

The Following Policies Apply to All Applications Submitted from 27 August 2026

Maximum Rental Yield

• The maximum rental yield that can be used for servicing will increase from 6% to 7%.

This cap is not applied in our decision tool and is managed manually by our credit assessors.

Minimum Boarding Expense

• The minimum boarding expense for customers living with relatives will increase from $500 to $600 per month.

🏦 Westpac

Westpac Onboarding Hub Spotlight: Register for Online Banking

When Westpac introduced the Westpac Onboarding Hub, it highlighted a range of tools and resources designed to help brokers support customers beyond settlement.

Over the coming months, Westpac will spotlight key resources available through the hub and how they can help customers get the most from their banking experience.

This Month’s Focus: Register for Online Banking

One of the first steps customers can take after settlement is registering for Westpac Online Banking.

By registering, customers can:

• Access their accounts and home loan online, anytime.
• View balances, transactions and statements in one place.
• Manage their banking through the Westpac App.
• Reset forgotten passwords and retrieve customer IDs using self-service options.
• Stay connected to their banking from day one.

💡 Broker Tip

Encourage customers to register for Online Banking as part of their post-settlement checklist. It's a simple way to help them get set up and start managing their banking with confidence from the outset.

🎓 Education, Webinars & Industry Sessions

🏦 ANZ

Marketing and Sales for Growth – Turning Effort into Revenue

📅 Thursday 3 September
⏰ 12:00pm AEST

Learn how to turn your marketing and sales efforts into real revenue — without needing a bigger team or fancier tools.

Host Sarah Curtis-Fawley (Growth Expert) is joined by Anne Bennett of Ashgrove Cheese and Adam Trevorrow of Passport Eyewear to share simple pipeline and follow-up habits that can help lift conversion and get more from what you’re already doing.

👉 Register here

🏦 People First Bank

Broker Evolution Update

📅 Wednesday 16 September
⏰ 11:00am–11:45am AEST

Get across People First Bank's niche offerings and streamlined digital lodgement, what makes a strong application, and how their dedicated national BDM support can help you close more deals.

👉 Register here

🏦 RedZed

Unlock, Refinance, Grow – Finding More Deals with RedZed

📅 Tuesday 15 September
⏰ 11:00am–11:45am AEST

See how to unlock equity for clients through strategic cash out, refinance SMSF clients with confidence using RedZed's EasyRefi, and spot residential and commercial deals the majors miss.

👉 Register here

❤️ Loan Market – Love Your Lender

Upcoming Sessions

With the ever-changing lending landscape, staying across the latest product, policy, price and process updates is more important than ever.

The upcoming Love Your Lender sessions are a great opportunity to hear directly from lender partners and stay across the latest updates.

Tuesday 8 September

⏰ 11:00am – 12:00pm

Guest presenters:
ANZ, Firstmac, Bluestone and Deposit Power

Tuesday 13 October

⏰ 11:00am – 12:00pm

Guest presenters:
ORDE, Beyond Bank and SKIP

Tuesday 10 November

⏰ 11:00am – 12:00pm

Guest presenters:
Pepper, Allianz and Liberty

👉 RSVP for the session/s you’d like to attend

👋 That’s It for This Week!

That’s a wrap on this week’s Credit Crunch.

As always, we’ll keep across the policy, product and process changes that matter and bring you the key updates without all the noise.

Have a great week, and we’ll see you again next Monday!