ABN: 72 122 271 112
ACN: 122 271 112
Business Address: 7/44 Martin Place Sydney NSW 2000
Website: www.thebrokersbible.com.au
Company: The Brokers Bible Pty Ltd
LMG (Loan Market Group ABN 83 105 221 967)
Privacy Policy
The Brokers Bible Pty Ltd (ABN: 72 122 271 112) is a member of the LMG (Loan Market Group) family of companies LMG (Loan Market Group ABN 83 105 221 967). We are committed to protecting your privacy and handling your personal information with transparency and care in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how The Brokers Bible Pty Ltd and LMG collect, use, store, and disclose your personal information when you visit our website, use our mobile application, or become a member of our platform. By using our website and services, you agree to the collection and use of information in accordance with this policy.
-
What Information We Collect
We may collect the following types of personal information:
-
Identity & Contact Data: Your name, email address, phone number, business name, and professional address.
-
Membership & Network Data: Information regarding your status within the LMG network or external broker status .
-
Financial & Billing Data: Payment details for membership subscriptions (processed via secure third-party gateways like Stripe).
-
Account Data: Login credentials and profile information for the Kajabi hosted platform.
-
Technical & Usage Data: IP address, browser type, device information, and interaction data collected through cookies and analytics to improve the LMG/TBB experience.
-
Communications: Feedback, scenario queries, and support requests sent via email or chat tools .
2. How We Collect Information
We collect personal information directly from you when you:
-
Register as a member on the The Brokers Bible website or mobile app.
-
Log in via LMG specific offers or internal portals .
-
Contact us via email, web forms, or integrated chat tools.
-
Interact with our platform, hosted via Kajabi.
3. Use of AI Tools and Chatbots
Our platform utilizes AI-powered features (such as BrokerChat.ai or Wonderchat) to assist members in navigating lender policies and scenario modeling . While these tools are designed to streamline your workflow, all AI-generated responses are for guidance only and should be independently verified against current lender niche and policy documents. The Brokers Bible Pty Ltd and LMG do not accept responsibility for credit decisions made based solely on AI outputs.
4. How We Use Your Information
We use your information to:
-
Provide and manage your membership and access to the TBB platform.
-
Facilitate integration with LMG internal systems, such as MyCRM .
-
Process transactions and manage subscription billing.
-
Communicate updates regarding the "Weekly Drop," "Credit Crunch," or upcoming LMG professional development events .
-
Perform data analysis to improve our technology stack and broker operating system.
-
Ensure compliance with our legal and regulatory obligations.
5. Disclosure of Information
We do not sell or rent your personal information. We may disclose your information to trusted third parties for operational purposes, including:
-
LMG Internal Teams: To ensure seamless service delivery across the LMG network and tech stack .
-
Service Providers: CRM and platform providers (Kajabi), payment processors (Stripe), and technical support contractors.
-
Professional Advisors: Legal, financial, or investigative advisors where required by law. All third parties are contractually obligated to treat your information confidentially and in accordance with Australian privacy laws.
6. Data Security
We take all reasonable steps to protect your personal information. This includes using secure servers, encrypted payment systems, and limiting access to authorised LMG personnel only. However, no system is completely secure, and we cannot guarantee absolute security of your information.
7. Access and Correction
Under the Privacy Act 1988 (Cth), you have the right to access the personal information we hold about you and request corrections if that information is inaccurate. To make a request, please contact us using the details below.
8. Updates to This Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our services or legal obligations. Any changes will be effective immediately upon posting to the website.
Contact Us
For any questions, concerns, or requests regarding your privacy, please contact:
Privacy Officer The Brokers Bible Pty Ltd In association with LMG (Loan Market Group) Level 7, 44 Martin Place Sydney NSW 2000
Email: [email protected] Website:
www.thebrokersbible.com.au -
