Privacy Policy and Disclaimer

ABN: 72 122 271 112
ACN: 122 271 112
Business Address: Suite 3, 322 St Kilda Road, St Kilda VIC 3182
Website: www.thebrokersbible.com.au
Company: The Brokers Bible Pty Ltd

  1. Overview

At The Brokers Bible Pty Ltd, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit our website, use our services, or become a member of our platform.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

  1. What Information We Collect

We may collect the following types of personal information:

  • Your name, email address, phone number, business name, and address
  • Payment details for billing purposes (processed via secure third-party gateways like Stripe)
  • Login credentials and account information
  • Usage data, feedback, and communications with us
  • IP address, browser type, and device information through cookies and analytics
  1. How We Collect Information

We collect personal information in the following ways:

  • When you register as a member on our website
  • When you contact us via email, forms, or chat
  • When you subscribe to our services, events, or newsletter
  • Through cookies and third-party tracking tools when you interact with our website
  1. Use of AI Tools and Chatbots

Our platform may use AI-powered features (such as chatbots or automated responses) to assist members in locating information or lender policies. While these tools are designed to be helpful, all AI-generated responses should be independently verified. We do not take responsibility for any decisions made based on AI outputs.

  1. How We Use Your Information

We may use your personal information to:

  • Provide access to your membership and services
  • Process transactions and manage billing
  • Communicate with you about updates, services, or events
  • Improve and personalise your user experience
  • Ensure compliance with our legal obligations
  • Perform data analysis for internal research and development
  1. Disclosure of Information

We do not sell or rent your personal information. However, we may disclose your contact details to trusted third parties for operational purposes only, such as:

  • CRM software providers (e.g. Kajabi, Stripe)
  • Event partners or contractors assisting with delivery of services
  • Technical support, analytics providers, or legal advisors

All third parties are required to treat your information confidentially and in accordance with privacy law.

  1. Data Security

We take all reasonable steps to protect your personal information. This includes using secure servers, encrypted payment systems, and limiting access to authorised personnel only. However, no system is completely secure, and we cannot guarantee absolute security of your information.

  1. Cookies and Analytics

We use cookies and similar tracking technologies to monitor website activity, optimise performance, and deliver relevant content. You can manage your cookie preferences via your browser settings.

  1. Access and Correction

You have the right to access and request correction of the personal information we hold about you. To do so, please contact us using the details provided below.

  1. Third Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies separately.

  1. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be published on our website and are effective immediately upon posting. Continued use of the site and services indicates your acceptance of the revised policy.

  1. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact:

The Brokers Bible Pty Ltd
Suite 3, 322 St Kilda Road, St Kilda VIC 3182
Email: [email protected]
Website: www.thebrokersbible.com.au